🔒 Privacy Policy
At BioShien Academy, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, create an account, make a purchase, or contact us.
🏢 1. Who We Are
BioShien Academy is an educational platform that provides digital learning resources such as worksheets, study materials, revision resources, and past papers.
📋 2. Information We Collect
We may collect the following types of information:
- your name
- email address
- billing details
- account information
- order and transaction details
- information submitted through contact forms
- technical data such as IP address, browser type, device type, and website usage information
🛒 3. How We Collect Information
We collect information when you:
- visit our website
- create an account
- place an order
- download resources
- fill out a contact form
- subscribe to updates or emails
- interact with cookies or analytics tools on our website
🎯 4. How We Use Your Information
We may use your information to:
- process orders and payments
- provide access to purchased digital products
- communicate about your purchases or account
- respond to enquiries or support requests
- improve website performance and user experience
- maintain website security and prevent fraud
- send important service-related emails
- comply with legal or tax obligations
💳 5. Payments
Payments made on our website are processed through third-party payment providers. We do not store your full payment card details on our website.
Please note that payment providers may collect, process, and store your payment information according to their own privacy policies.
🍪 6. Cookies and Analytics
Our website may use cookies and similar technologies to improve functionality, remember preferences, analyse traffic, and enhance user experience.
These may include:
- essential cookies required for website operation
- login or account-related cookies
- shopping cart or checkout cookies
- analytics cookies that help us understand website usage
You may control or disable cookies through your browser settings, though some parts of the website may not function properly if cookies are disabled.
🤝 7. Sharing of Information
We do not sell or rent your personal information.
We may share information only where necessary with trusted third parties such as:
- payment gateways
- website hosting providers
- email delivery services
- analytics providers
- plugins or services used to operate the website
- legal or regulatory authorities where required by law
🔐 8. Data Security
We take reasonable technical and organisational measures to protect your personal information from unauthorised access, misuse, loss, or disclosure.
However, no method of online transmission or storage is completely secure, and we cannot guarantee absolute security.
⏳ 9. Data Retention
We keep personal information only for as long as necessary to:
- provide our services
- maintain transaction records
- comply with legal, tax, or accounting requirements
- resolve disputes and enforce our policies
👤 10. Your Rights
Depending on applicable law, you may have the right to:
- request access to your personal information
- request correction of inaccurate information
- request deletion of your personal data where legally permitted
- object to or restrict certain processing
- withdraw consent where consent is the basis of processing
To make any such request, please contact us using the details below.
🌍 11. Third-Party Links and Services
Our website may contain links to third-party websites or rely on third-party tools and services. We are not responsible for the privacy practices, policies, or content of those third-party websites or services.
👶 12. Children’s Privacy
BioShien Academy provides educational resources for students, but purchases and account activities should be carried out by a parent, guardian, teacher, or other responsible person where required.
We do not knowingly collect personal information from children in a manner prohibited by law.
🔄 13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page and will take effect from the date of publication.
📍 14. Contact Us
If you have any questions about this Privacy Policy or your personal information, you may contact:
BioShien Academy
Email: support@bioshienacademy.com, info@bioshienacademy.com